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New Lived and Living Experience project  

VTMH is working on a new co-designed project that seeks to identify the range of factors that lead to the “invisiblising” of experiences of cultural and racial marginalisation within the Victorian lived and living experience workforce. 

Both lived and living experience, and diverse communities, have been highlighted as priorities in the Royal Commission into Victoria’s Mental Health Systems (2021). However, the Our workforce, our future capability framework acknowledges challenges for services in both engaging and supporting diverse lived experience workforce members: 

Some workforce groups face additional challenges. These include those working in rural and isolated services, lived experience workforces and workforces with diverse identities such as Aboriginal practitioners, LGBTIQ+ practitioners and culturally diverse practitioners. We know we will need tailored approaches to create safe and supportive working environments for these workforce cohorts.” (Department of Health, 2023, p.16) 

We have identified that there is no clear articulation of what these additional challenges may include, how these additional challenges might be identified, or guidance for services or the broader mental health system on how to address them.  

The first stage of the project has brought together an Advisory Group, comprised of individuals with diverse intersectional professional and personal experiences and involvement with mental health care systems in Victoria.  

In later months, we will be consulting widely across the sector to identify recommendations which will inform resources that address system-level barriers and enablers in this space. 

VTMH Forum 2025: Practice and research innovations towards culturally responsive systems 

Nyadol Nyuon OAM, presenting at the 2023 VTMH Forum.

On November 6, Victorian Transcultural Mental Health (VTMH) will hold its biennial forum at the Djerring Flemington Hub. The theme of this year’s forum is “Practice and research innovations towards culturally responsive systems”. 

Across Victoria, there is innovative thinking and action that strengthens the cultural responsiveness of our sector. This forum is an opportunity to shed light on the variety, richness, and challenges of that valuable work. We will focus on the experiences of dignity and indignity in mental health interventions through the lens of communities, clients and service providers.  

The forum will feature keynote speakers Indigo Daya and Kathomi Gatwiri, two of the sector’s most innovative and thought-provoking voices.  

Daya is a research scholar and activist, informed by her own experiences with the mental health system. She practices independent peer support, training and co-reflection, and works with others to grow liberatory alternatives to psychiatry.  

Gatwiri is one of Australia’s leading Afro-diasporic scholars whose award-winning interdisciplinary research investigates the intersecting topics of racial trauma, belonging, blackness, and migranthood.  Her work is grounded in decolonising methodologies that attempt to develop knowledge about and for those people who are assigned categories of difference.  

We look forward to announcing the rest of the program once it is confirmed. 

Leading the forum committee for VTMH, Education and Service Development Consultant Radhika Santhanam-Martin commented, “While there has been some progress in developing culturally responsive systems, there have been equally persistent challenges. VTMH, through this forum, wants to highlight the current research and practice efforts that are moving towards prioritising respect and dignity as the foundations of effective and ethical care in mental health.”  

Mental health practitioners, educators, researchers and leaders, and health and community workers with an interest in mental health are invited to register. The forum will give us a chance to come together and nurture our connections, reflect on our practices, and learn from each other.  

Registrations will open in the coming months. Space will be limited so we encourage all who are interested to stay tuned for the announcement. 

VTMH and KCV’s Community Advocate program  

Victorian Transcultural Mental Health (VTMH) has been working with Kenya Community Victoria (KCV) to engage the state’s Kenyan community on mental health issues. 

The project began in 2024, with VTMH and KCV planning out the initial stages for the project and officially beginning the partnership.  

The team identified the effectiveness of community advocates who can enhance their mental health knowledge and channel that energy and expertise back to the community.  

Community members were invited to complete a form which assessed their mental health knowledge, including asking after their ideas of the mental health issues specific to their communities. This form acted as a way for the team to measure interest in the project and will help to inform future design decisions.  

Almost forty community members completed the form, showing a strong interest in improving mental health knowledge and outcomes.  

Of particular interest to the team were respondents’ insights into what they saw as the biggest barriers to better mental health outcomes in their community.  

Stigma, a lack of awareness and knowledge, cultural beliefs, a lack of culturally safe services, and financial constraints were among the barriers and issues that were raised by potential advocates when filling out the form.  

Education and Service Development Consultant Abie Jazi commented, “This situation is quite common in similar communities, and we observe these issues across different cultures, including my own Zimbabwean community. However, knowing that it is occurring here as well, along with evidence from the Kenyan community members, provides us with valuable information to work with. Developing culturally responsive programs necessitates this kind of detailed understanding” 

Consumer Consultant Naomi Chapman, who designed the form for potential advocates, commented on the complexities of getting the right information for the program:

“The Kenyan community in Victoria spans all areas, including regional areas. We wanted to make sure we were getting a group of potential advocates who would be representative of the state. We’ve got advocates from almost everywhere, all with varying degrees of mental health knowledge and experience. We’re happy that we’ve got a few mental health professionals as advocates who will help guide the project.” 

After advocates were selected from the pool of community members who completed the form, an introductory meeting was held with the advocates, VTMH staff and representatives from KCV.  

Justin Njuguna, former chairperson of KCV whose passion for community work and mental health helped spur the project on, commented on the enthusiasm of advocates at the introductory meeting:  

“The high attendance of community members for the first meeting was encouraging and inspiring. Their willingness to have open, candid and engaging discussions, including sharing ideas, experiences and suggestions reflects a real need for this project. I’m looking forward to the future [of the project] with anticipation and excitement.” 

Advocates will continue to meet with VTMH staff members and representatives of KCV. They will work on a range of resources and projects which we will share as they come to fruition.  

Summary of VTMH seminars in 2024

This last year, we’ve held six seminars for the mental health sector. We’ve enjoyed the company of over 400 attendees from across the sector.

We started the year with Empowerment thought community-led responses to racism, focusing on a project co-designed by Victoria University, Wyndham City Council, and the Wyndham Community and Education Centre to combat racism within communities. Tom Clark led the seminar, presenting the work of the project and leading discussion on how similar networks can be developed and deployed.

In April, Simon Katterl led the seminar Not before Time, Lived and Living experience-led Justice and Repair. The seminar explored the report of the same name, which examined harms caused by the mental health system.

Andrea Vancia and Michelle Ravesi presented the PHN Multicultural Health Framework: A national approach to cultural responsiveness in June, providing an overview of the PHN Multicultural Health Framework and showcasing PHN activities.

Tackling stigma in the news media: Our latest research findings was held in July. Presented by Anna Ross, the seminar gave an overview of her research into the ways in which people with complex mental illness are portrayed in the media.

In August, Charles Foster presented Harms, Hope and Horizon: Out of Sight, Out of Mind report. He outlined the issues and proposed actions from the report, exploring inequities and barriers to access faced by people seeking mental health treatment in regional and remote Australia.

The year’s final seminar, held in November, was led by Meena Nathan, Ikran Aden, and Lena Ford. Titled The Cultural Engagement Program: A journey into supporting children, young people and families from multicultural and multifaith backgrounds through culturally responsive practice, the seminar presented the program’s findings and outcomes.

Next year, we’ll have many more seminars from a vast array of speakers. Stay tuned for updates by subscribing to our mailing list.  

VTMH’s Transcultural Clinical Discussion Service

Trancultural Clinical Discussions (TCD) is a service that VTMH offers to mental health clinicians across Victoria. This is not an emergency service. 

VTMH does not see a consumer or their family directly and there is usually a one-week to two-week lead-in time to the session.

During these sessions, a clinician and their team can discuss the cultural relevance of a specific consumer’s symptoms and help-seeking behaviours or challenges with engagement.

These sessions last at least 60 minutes and are facilitated by VTMH staff and the referrer (mental health clinician) online or in person. Referrers (mental health clinicians) are expected to coordinate and participate in the Transcultural Clinical Discussion, and complete a referral form.

If you are interested in accessing VTMH’s TCD sessions, please contact VTMH either through email vtmh@svha.org.au or phone (03 9231 3300) and ask to speak to the psychiatry registrar or consultant psychiatrist and we will be in touch.

Spirituality & Diversity Discussions

Over the past 6 months, VTMH has helped facilitate several more reflective sessions on spirituality. 

Topics have included:

  • “Psychiatry and God, why are they such strange bedfellows?”
  • “I’m spiritual but not religious – What does this mean?” 
  • “Spirituality discussion groups – What’s involved and could you facilitate one in your workplace?” 
  • “Spiritual care values and recovery – Are we talking about the same thing?” 

A participant commented that “It would be fantastic to continue having spaces like these to expand and add a human touch and a more holistic approach to supporting people with mental illnesses.”

This has concluded our spirituality and diversity discussions for 2024.

We hope to run more sessions in 2025 and invite you to sign up to be notified when they are advertised through our mailing list, here

Learning Together in 2024: Highlights from the Past Year of VTMH Workshops

Over the past 12 months, VTMH has continued to deliver training across the state, reaching participants in both metropolitan Melbourne and rural and regional areas. This year has seen significant achievements in supporting Victoria’s mental health workforce.

One of this year’s standout achievements was the introduction of a new workshop, Community Engagement with Purpose – Approaches to Consider in Mental Health Settings. This workshop was developed as part of the Community Engagement with Purpose Resource Project, which was officially launched in October 2023. It brings together the insights and knowledge gained through this co-design project and features a range of resources, including videos, podcasts and printed materials.

In 2024, 50 participants completed this particular workshop, and we look forward to welcoming more participants in 2025. Feedback from participants has been overwhelmingly positive:

  • “Walking away with a beautifully expanded understanding of cultural engagement using caring holistic concepts and practices.”
  • “The grounding of the content in community and community-generated core concepts was excellent.”

This year, we have had the privilege of supporting practitioners from a wide range of roles within the mental health sector. Workshops were delivered both in-person and online, covering a variety of important topics:

  • Foundations of Culturally Responsive Practice for Mental Health Settings
  • Approaching Work with Interpreters in Mental Health Settings
  • Recovery and Diversity – Approaches to Cultural Assessment and Supporting Personal Recovery
  • Community Engagement with Purpose – Approaches to Consider in Mental Health Settings (new for 2024).

We were pleased to continue our partnership with the Entry Level Allied Health Graduate Programme in collaboration with the Centre for Mental Health Learning for the second consecutive year. Additionally, organisations participating in our Partners in Diversity Programme benefitted from tailored workshops delivered as part of their involvement.

We are excited to continue offering workshops that empower and equip Victoria’s mental health workforce in 2025. Thank you for your support, and we look forward to seeing you in the year ahead.

Developing VTMH’s group facilitation skills

The VTMH team undertook a two day training workshop in August 2024, with Group Works Center. The workshop was focused on group facilitation skills. This training was to strengthen and build on facilitation skills and practice for VTMH staff.

As a statewide training organisation VTMH has a remit to bring professionals together for group learning and sharing knowledge and practice. Hence, it is critically important for VTMH staff to continue developing their group facilitation skills and collaborative learning practices.

The two-day training helped us examine our approach to group learning under ‘Values’, ‘Practical Principles’, ‘Self Awareness’, ‘Workplace Micro Skills’ and ‘Collaborative Processes’.

We learned both by understanding the theory and by practising skills via role play with each other. We gained valuable understanding on the concept of ‘Community of Selves’ that facilitators bring to sessions that they co facilitate and/or lead.

Following the two-day training, we plan to review and revisit our learnings in 2025. Some of the next steps include: creating co-facilitation conversations within the teams (for example, ‘what does safety in co-facilitation look like’); discussing how ‘power’ is shared by facilitators; what micro-skills are being used? Which of the community of Selves is being employed?    

Group Facilitation calls on personal and professional resources and skills. VTMH is committed to strengthening their staff emotional resilience, reflective awareness and practical skills in this area.

VTMH Rural and Regional Approach Initiative

VTMH continues to test and adapt interventions based on the rural and regional mental health services stakeholder feedback, helping us address the challenges facing mental health services in rural and regional Victoria.

In 2024, we held three Foundations of Cultural Responsiveness (FOCR) workshops at Goulburn Valley Mental Health Service, Bendigo Health and Ballarat Mental Health Service. The objective was to gauge interest in collaboration between rural and regional mental health services and VTMH. The three workshops were very well received.

Next year will see the commencement of the cultural responsiveness phase of the initiative. We also expect to see an increase in participation.

In the first half of the year, we will initially run two Foundations of Cultural Responsiveness workshops: one for Goulburn/Murray Wellways, a non-government community mental health organisation, and one for the government-funded Mildura Base Hospital Mental Health Service (Loddon Mallee). This phase will assess the effectiveness of face-to-face workshops in rural and regional services.

Analysing metrics such as attendance rates, participant feedback and resource usage will help VTMH gauge the success of these pilot interventions. The use of real-time adjustments will support continuous improvement aligned with the VTMH Rural & Regional Approach Initiative’s objectives.

Feedback on the cultural relevance and accessibility of both in-person and online training will provide invaluable insights into VTMH’s long-term decisions on how to support the rural and regional mental health services, which is our ultimate goal.

Reflections of my time at VTMH – By Psychiatry Registrar Sangita Raj

This year at VTMH has been an incredibly meaningful chapter in my journey as a registrar—a role I’ve always dreamed of doing. From the moment I joined, I felt welcomed by a team whose kindness, support and inclusivity made me feel valued not just professionally but personally.

This experience has also been personal for me, as someone whose life is shaped by intersecting identities. Working in a space where culture and mental health meet has felt meaningful and affirming, resonating with my own values and experiences. 

I know I’ll deeply miss this role and the incredible people I’ve worked alongside. This year has been one of immense growth, connection, and purpose. I am so grateful for the opportunities, the people I’ve worked with, and the lessons I’ll carry with me long into the future.