Interactive Online Learning
VTMH has created four free online modules. Enter the Learning Hub here or use one of the links below to open a specific module. You will be prompted to register or login.
A module can be completed in one session, over several sessions or visited again at any time. Each includes links to more information and further reading.
Orientation to Cultural Responsiveness
Cultural Diversity and Assessment
Working with Interpreters
How can we help you?
Can’t remember login details
If you don’t remember your password, use password reset.
If you don’t remember your email/username, go to password reset and enter possible email addresses you own. When you enter the right one, you’ll get the message that the password reset email was sent.
Can’t reset password
Old email address?
You need access to the email address on your VTMH account to open the password reset link we email you.
If you don’t have access, here are some options:
Regain access to the email address if possible
Contact us at firstname.lastname@example.org and we can update the email address for you
Create a new account and start fresh.
No account associated with email address?
If the password reset says there’s no account with the email you entered, try again with any other email addresses you have.
If you think your email changed without your permission, contact us on email@example.com for more support
Invalid password reset link?
Reset your password again, but this time open the emailed link in a private or incognito browser.
Didn’t get reset email?
Check your spam/junk folders, or any other filtered folders.
If you don’t have access to your email address, see “Old email address”. Work emails can be blocked due to security reasons. Consider contact your IT department, using an alternate email (outside your organisation) or contact us us at firstname.lastname@example.org and we can reset your password.
The VTMH team is working remotely due to COVID-19 restrictions. Our standard business hours of 9 am-5 pm Monday to Friday may be impacted and it may take up to 48 hours to respond to phone (03) 9231 3300 or email email@example.com enquiries. We apologise for any inconvenience caused.